
Situated in downtown Ottawa, just 5 minutes' walk from the fashionable Byward Market district, Novotel Ottawa offers an indoor pool and free WiFi.



✓ Clean, staff are nice and courteous
✗ It was confusing because connected to another hotel. When ou driver parked the car they didn’t know they were in another hotel and it confused them because the door key didn’t work. It turned out they were not in the right hotel.
✓ the room and the facilities are very good and i felt comfortable staying there. i choose the hotel because of the location for my necessity. location is ideal for me. the room service was good and fast.
✗ parking could have been better. very limited space and expensive for guests. and finding a spot was difficult. Room facilities could be better. hotel does not serve TEA drinkers and only coffee was served. not all guests drink coffee. there was no ice available in the machine when i tried.
✓ Right next door to shopping centre and market.
✗ Truck would not fit in the parking garage. Wooden key cards.
✓ Room feels a bit confused between contemporary and dated.
✗ Check in process could have been faster given the hour we arrived at night.
✓ Great location. Comfortable rooms. Clean
✗ Expensive.
✓ very well placed and organized
✗ nothing it was my second time I love that hotel
✓ Location
✗ Rooms aren't renovation uniformly. Booked based on my memories from a previous booking, though the experience was not as great this time around. (5th vs 8th floor)
✓ Room was nice, bathroom was very nice and everything felt very clean. Staff were friendly and professional.
✗ Pricing was high. No one answered when we called repeatedly for the front desk. Parking ticket didn't work even though we were suppose to have in and out privileges and no one answered our calls while in parking area, so had to select lost ticket as we were stuck in the parking and needed to leave.
We do have a pool. We do not have a parking but we have a deal with a public parking. It is called indigo parking on daly avenue and it cost 33 cad per day with in and out privilege's.
Good Morning, We have an agreement with indigo parking for $33/day for an in-and-out privilege. In order to get this rate, please get your parking ticket validated at the front desk. Best regards,
Hi, All of our rooms are equipped with coolers. There is however a fridge at the front desk if you need to keep something frozen.
The breakfast buffet is available from 6am to 10am and would cost 22CAD + taxes per adult and per day. Children that are 15 or under can eat for free if one of their parents takes a breakfast. Kind Regards,
hello, the pool is open already but unfortunately, we cannot guarantee the opening day of the jacuzzi right now. Regards, Front Office Team
yes, some of the rooms are pet friendly and there is an extra charge of $50 for the stay with pet
hello, yes, you can park, later while you are checking in, please inform us and we will give you a blue ticket and charge it to your billing. It is $28 including tax with in and out privileges
please contact booking.com for cancellation. thanks
hello, the parking is $28 including tax. yes, some of the rooms come without the carpet, and please double-check with the front desk or reservation before booking. thanks
Hello, yes our pool is open. parking price is $28 including tax per night with in and our privilege. breakfast is open buffet, $22 per person and for under 12 is free.