Hyatt House Fishkill-Poughkeepsie

Very good

Overall, a good experience.

✓ The rooms were clean and spacious. Staff were extremely helpful.

✗ Try as we might, we could not adjust the temperature of the rooms. It was very cold. There were no coffee supplies in the room, although there was a coffee machine present.

I appreciate being able to have a place to stay for a bit

✓ Walking into the hotel is welcoming. I was greeted by a young woman at the front desk who was nice and full of smiles. There is tea and flavored water. I saw fresh popcorn too. The hotel room was comfortable and relaxing. I watched a lot of tv and stayed in bed because I had a procedure and checked in here after. I met Maria, a housekeeper and she is just the best! She cleaned everything so fast and made everything look so much better. It was a big pick me up! I wished that I could have helped her. I felt awful just sitting there watching her do everything on her own. That’s just me though. If anyone meets Maria, tell her that she is awesome! The other housekeeper on our floor was most excellent too. She kept our room stocked with whatever we needed, I am so sorry that I forgot her name. Everything was okay here except the parking spots were not in accordance to the location of the entrances. A lot of locations around here are in walking distance but if you are in a wheelchair, you have to use the road to get around. The side walks around here aren’t really going anywhere.

✗ The breakfast had nothing to eat, for me at least. I can’t have gluten, soy or dairy. No allergen information was available. Hotels aren’t really doing that around here yet. There was a bar and nice area to chill near the lobby. It didn’t seem welcoming though. I stayed away from there. I saw plenty of people hanging out and having a good time despite how I felt. We didn’t even know that they had food except for the last day when we asked the front desk. There is no information or menu anywhere. There was a picture of a burger in the elevator hinting it. My son ordered parmigiana and garlic fries. They were pretty good. If you do like to have drinks at he bar, they have drink specials every day of the week. That’s a cool perk. The comforter always felt weird and lumpy. Not enough to bother me. I was messing with my camera and saw it through the light. I hope that’s just all clumped up feathers that I am seeing. I added a picture. The bathroom could have been a little cleaner.. just small details.. not enough for me to really care. I added a picture of an example. I felt that the hotel room was great and that I didn’t have to clean it before touching anything. There were no weird smells. I always love showers with glass doors. The hotel’s with shower curtains need to know that they smell gross after a few days of getting them wet. The curtains are usually fabric. I am really big on things being clean. It has nothing to do with hotels. I usually carry cleaning supplies. I dusted the huge vent in the room the day after we got here. I used an air purifier too. I just have allergies. Nothing against dust that always adds up anywhere after a short time. I vacuumed and kept up the room while I stayed here but I also had Smokey, my cat, with me. So that’s just plain common sense to clean up after your pet.

Fabulous

Very good

very comfortable for my short family visit. will come back again.

✓ location. very comfortable.

✗ needs some improvements refrigerator and cabinet. hair dryer.

Very good

✓ Staff was friendly.

✗ Bed was a little soft

Nice enough property but unsatisfactory stay

✓ Nice staff. Clean comfortable room.

✗ Very odd loud noise through ventilation system. Constant. No ice machines. Water shut down at 8am and not notified until check in.