
The recently inaugurated Kaya hotel is located in the Balçova District of Izmir. It features the largest thermal and spa facilities of the region, indoor and outdoor pools and a well-equipped gym.






✓ Spa is good. One of pool is heated. Good sauna Room is big and comfortable
✗ Wedding during the night só a bit noisy Dinner could be better Staff don’t speak very well English Miners water is payed
✓ Thanks to excellent spa facilities and pools, very relaxing although I stayed for business
✗ I would expect more for breakfast (for the choice s and freshness)
✓ It´s a very beautiful and quiet place, very good to go with family.
✗ I don´t have noting to point, because I like very much
✓ The staff at the establishment is incredibly helpful and welcoming. I would like to extend my sincere gratitude, especially to Ms. Remzie, who went above and beyond in assisting my non-English speaking mother.
✗ Would be nice if hotel will provide additional conveniences like airport transfers and beach shuttles. The option of full board would ensuring a delightful and all-inclusive experience for guests.
✓ The breakfast is amazing a lot of choices.The service was really good! Staff was very professional!
✗ Actually everyone was friendly and helpful! No complaints.
✓ Very nice hotel with a beautiful natural view.
✗ Nothing
✓ The staff and facilities especially the tennis courts.
✗ The aircon is not working in the whole hotel during this half of the year even if it gets hot they can't as it gets switched to heater only. The cleanliness is not up to the expectations. Water was not brought to tge room everyday unless we ask for. The room cleaning was not perfect. Comfort os not up to the level the bed is hard and the pillows are hard too.
✓ The breakfast was FANTASTIC - I just wish the coffee cups were bigger ;-) The rooms were clean and comfortable and the spa facilities were great. Very close to coffee shops, restaurants.
✗ We had 4 rooms for our party on 2 different floors. We could only access our floor with the elevator - we had to use the stairs for others. Not a big deal, but easy to fix with recoding the keys. Spa front desk didn't always speak English, which made it challenging.
Hi, Could you possibly send your resevation detailss plase ( name&surname & the date of accommodation ) to check and reply your mail. Best wishes. Remziye
Hi, • Indoor thermal pool, outdoor thermal pool, outdoor swimming pool (common both for women and men) • Open buffet breakfast -• Turkish bath -Thermal jakuzzi -jakuzzi-Sauna-Steam room -Fitness center-wi-fi access Best wishes, Remziye
Hi, Per person per dinner price is 550 turkish liras. For 3 people per night price is 1650 turkish liras. Remziye,
Hi, Open thermal swimming pool is 38 degrees. Close thermal swimming pool is 34 degrees. Open swimming pool will open 2nd May 2023. Best wishes. Remziye yılmaz,
Hi, We do not have free shuttle service to city center. You may take a taxi or go by bus. Bus is approximately 20 turkish liras, Best wishes. Remziye,
Dear Sir & Madame, While you stay at hotel open & close thermal swimming pool and swimming pool, general jacuzzı, Turkish bath and sauna are free. Best wishes. Remziye yılmaz,
Hi, We have open buffet breakfast and dinner . You do not have to make reservastıon. also you have fix menu for lunch. Best wishes. Remziye Yılmaz,
Hi, When you stay at hotel turkish bath, thermal swimming pool and swimming pool, sauna are free. Also you have % 10 discount for massage and the other facilities in the spa. Best wishes, Remziye,
Hi, Our rooms have shampoo and body wash. You do not have to bring them with you. Best wishes. Remziye Yılmaz,
Good morning, Unfortunately we do not have free shuttle service from hotel to city center. Best wishes. Remziye,