
Set right in the heart of the bustling Neustadt quarter in the centre of Lucerne, the newly opened neoclassical city Hotel Central Luzern enjoys a quiet location in a side alley, with modern rooms and free WiFi.



✓ The staff were friendly and helpful. Excellent location near the main rail station. The availability of the breakfast room as a meeting place and a place to share food that was purchased for other meals.
✓ You stay here for the location not for an exquisite stay… the breakfast is fantastic and the staff are great.
✗ The rooms are small so again this is for folks staying downtown who want reasonable accommodations. There is no fridge in the room, no gym etc.
✓ Staff are so lovely and helpful! Hotel room and facilities are super clean. Loved the 24hr access to the kitchen/lounge area to make coffee/tea or just relax. Breakfast was delicious and fresh, lots of variety. Hotel is so close to everything, especially the train station.
✗ Loved everything, no complaints!
✓ Room was perfectly sized, not cramped, but not a huge thing that feels like a waste when you’re just there to crash after enjoying the city. It was impeccably clean, could barely even find specs of dust in it. Front desk staff was helpful and had local sightseeing info ready to go for guests checking in.
✓ Location was great! Close walk to train station and old town.
✗ Rooms were very small. Elevator was small
✓ The place is a beautiful boutique hotel very conveniently located , about 5min from the railway staion. The room was cosy and pretty. the breakfast had a good choice of croissants, bread, cereal, ham, eggs and fruit. The staff is warm and friendly.
✗ wifi might be a small issue.
✓ very clean & centrally located with a very good breakfast. Staff at the desk (Marco & the other man) were exceptional!! so welcoming, friendly & helpful! Marco recommended many good eating spots (wine bar & dinner degustation menu at hyper local restaurant) that were just exceptional!! we hope to be back another year!
✗ all was good. perhaps a bit of street noise at night…
✓ Great location and the most helpful staff
✗ Nothing
It is not possible to book a double room for 2 adults and 2 children. Maximum occupancy are 2 guests. We have family rooms COSY and NOBLE for 4 guests. Thank you for accepting our policy.
In the room there not an electrical kettle, but we have a lounge open 24h with a coffe machine from which you can also have hot water to make tea. We also provide 6 kinds of tea.
please contact the reception directly for this request. Thank you very much.
No we have normal keys and no breakfast to take away you can eat breakfast with us. Kind regards Hotel Central Luzern
Dear Guest, Yes we will give the guest card at your arrival. Kind regards. Hotel Central Luzern
Our family room noble has a king-size bed, a queen-size bedsofa and an extra bed if desired. So it's fine for 4 adults and an infant. Best regards, Hotel Central Lucerne, Sybille, your host
Thank you for your inquiry. When you book a hotel room breakfast is included.
Good day, up to 4 adults are allowed to sleep in one family room. Kind regards Hotel Central Luzern Priska Grossmann your host
Your credit card was not valid. According to the terms we only accept bookings with valid credit cards. Therefore we cancelled your booking. Thank you for your understanding. Stefan Odermatt, Hotel Manager
no, we have only fan in the rooms. Kind regards Hotel Central Luzern