Tivoli Italy

Hotel Cristallo Relais, Sure Hotel Collection By Best Western

★★★8.0/ 10 · 1524 reviews
From162/night
BCheck on Booking.com
About

Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Featuring free WiFi, Hotel Cristallo Relais, Sure Hotel Collection By Best Western is 5 minutes' drive from Villa Adriana, and 7 km from the centre of Tivoli, famous for its thermal springs, and Villa d'Este.

📍Via Maremmana Inferiore Km 0,500, 00010, Tivoli, ITView on Google Maps
Accommodations

Available Rooms

Family Room

Family Room

📐 22
162/night
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Standard Triple Room

Standard Triple Room

📐 22
162/night
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Standard Queen Room

Standard Queen Room

📐 22
162/night
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Standard Twin Room

Standard Twin Room

📐 22
162/night
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Standard Queen Room with Single Bed

Standard Queen Room with Single Bed

📐 22
162/night
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Verified Reviews
8.0out of 10 · 1524 reviews

What Travelers Say

"
L

Lawrence

September 2023

4.4

A nice place to stay for a business trip, but ask first if parties are planned.

The room was spacious with air conditioning and the breakfast was very good. The pool was very nice and the staff were friendly and helpful.

Sound proofing in the room was very poor and on one night there was a birthday party in the hotel with exceptionally loud music that went on late into the night. Clearly the hotel in this instance had absolutely no consideration at all for the other guests.

"
T

Tanya

August 2023

4.3

Easy, convenient, and comfortable.

The staff was very friendly and the property was clean.

n/a

"
A

Amy

July 2023

4.9

Very good

It was attractive with a nice pool and restaurant.

The property was in a commercial area only accessible by car or taxi and taxis were hard to get on a Sunday. The shuttle service was by reservation only.

"
J

James

June 2023

4.7

great location for exploring Tivoli

convenient and pool was awesome

"
C

Costantino

January 2023

4.8

Very good

room and restaurant

"
R

Rawaa

September 2022

4.6

Bad

staff was helpful and kind

we booked for 2 nights, but we barely handled 1 night in this place so we left the next day. far from center, no taxi in the area for who have no car, no restaurant or markets around. room was old and unclean and smelly, there was ants and mosquitoes to enter the pool you have to RENT a pool towels (no mention for additional charge in the description)and HAIR CAP which i found very weird.

"
V

Viktorija

August 2022

4.9

Fabulous

We arrived way too late for check in but the staff was super helpful and we got in even after the deadline. Everything was clean, nice. The breakfast was amazing and very tasty, would probe better if there were bigger glasses for drinks but wasn’t anything bad. The staff in general was really helpful, rooms are nice, bright and clean. Also the view was very nice.

To get into pool you have to wear swimming caps which seemed funny to us and we didn’t get in. The only thing we really didn’t like was the location, because outside the hotel everyone knew we were tourists and stared a lot. I would use this hotel again but only if we were with car. Would say it’s a sketchy place around.

"
L

Leonardo

August 2022

4.2

Pleasant

Good breakfast, low price for an overall good solution.

Frequently Asked Questions

Q

Buongiorno! Vorrei sapere fino a che ora è possibile fare il check-in. Vorrei prenotare ma non riuscirei ad arrivare prima delle 12/1 di notte.

Gentile Cliente, Vorrei confermare la possibilità di fare il check-in a qualsiasi ora, la reception è aperta H 24, In attesa di averla come gradito ospite nella nostra struttura, Porgo i miei più Cordiali Saluti Hotel Cristallo Relais

Q

Salve volevo chiedere se x la fine di settembre la piscina sarà ancora disponibile x l’uso , grazie

Salve, la piscina è aperta tutto l'anno.

Q

Good morning, we like to know the opening hours of the Pool in August, intending to stay 19-21.08. Thank you very much in advance, Kind regards Jana

The pool is open from 08.00 till 19.30

Q

Buona giorno, siamo interessati a soggiornare nel vostro alloggio da venerdì 1 luglio a lunedì 4 luglio, ma come porteremmo con noi il nostro gatto domestico vorrei confermare se voi accettate i gatti nel vostro alloggio? Grazie mille

Buonasera, accettiamo anche i gatti al costo aggiuntivo di € 10,00 al giorno, Cordiali saluti, Giulia Di Nillo, Front Office

Q

Hi there Coming next week, Is the swimming pool open

Dear Guest, Yes! Our swimming pool will be open next week. Best Regards Gianluca Deli Front Office Sales Agent

Q

Buon pomeriggio, le scrivo per sapere ci sono limiti per fare il check in . Arriveremmo per l 1.30 di notte qyesta sera. Grazie mille

Buonasera, non c'è problema, il check-in è garantito anche a quell'ora. L'importante è che arriviate prima delle 2.30 perché la reception sarà chiusa oltre questo orario.

Q

Hello! Can you give me price from the 26/9-2/10 2023, yes please 2023! Regards Nick

Good Morning , yes of course what kind of room do you need?