
Featuring free WiFi, Hotel Cristallo Relais, Sure Hotel Collection By Best Western is 5 minutes' drive from Villa Adriana, and 7 km from the centre of Tivoli, famous for its thermal springs, and Villa d'Este.





✓ The room was spacious with air conditioning and the breakfast was very good. The pool was very nice and the staff were friendly and helpful.
✗ Sound proofing in the room was very poor and on one night there was a birthday party in the hotel with exceptionally loud music that went on late into the night. Clearly the hotel in this instance had absolutely no consideration at all for the other guests.
✓ The staff was very friendly and the property was clean.
✗ n/a
✓ It was attractive with a nice pool and restaurant.
✗ The property was in a commercial area only accessible by car or taxi and taxis were hard to get on a Sunday. The shuttle service was by reservation only.
✓ convenient and pool was awesome
✓ room and restaurant
✓ staff was helpful and kind
✗ we booked for 2 nights, but we barely handled 1 night in this place so we left the next day. far from center, no taxi in the area for who have no car, no restaurant or markets around. room was old and unclean and smelly, there was ants and mosquitoes to enter the pool you have to RENT a pool towels (no mention for additional charge in the description)and HAIR CAP which i found very weird.
✓ We arrived way too late for check in but the staff was super helpful and we got in even after the deadline. Everything was clean, nice. The breakfast was amazing and very tasty, would probe better if there were bigger glasses for drinks but wasn’t anything bad. The staff in general was really helpful, rooms are nice, bright and clean. Also the view was very nice.
✗ To get into pool you have to wear swimming caps which seemed funny to us and we didn’t get in. The only thing we really didn’t like was the location, because outside the hotel everyone knew we were tourists and stared a lot. I would use this hotel again but only if we were with car. Would say it’s a sketchy place around.
✓ Good breakfast, low price for an overall good solution.
Gentile Cliente, Vorrei confermare la possibilità di fare il check-in a qualsiasi ora, la reception è aperta H 24, In attesa di averla come gradito ospite nella nostra struttura, Porgo i miei più Cordiali Saluti Hotel Cristallo Relais
Salve, la piscina è aperta tutto l'anno.
The pool is open from 08.00 till 19.30
Buonasera, accettiamo anche i gatti al costo aggiuntivo di € 10,00 al giorno, Cordiali saluti, Giulia Di Nillo, Front Office
Dear Guest, Yes! Our swimming pool will be open next week. Best Regards Gianluca Deli Front Office Sales Agent
Buonasera, non c'è problema, il check-in è garantito anche a quell'ora. L'importante è che arriviate prima delle 2.30 perché la reception sarà chiusa oltre questo orario.
Good Morning , yes of course what kind of room do you need?