Sol Lanzarote

Really enjoyable stay, I would come here again.

✓ A good variety of different foods. Catered to special diets. Location was great, walked onto the beach. Lots of activities to entertain all age groups. Leisure activity staff really went the extra mile and did double classes to meet the demand. Very positive and happy staff.

✗ Really busy dining room.

Good value for money only marked down for two issues.

✓ Food excellent, staff really good location great with shops and bars near very clean.

✗ Air conditioning set too low in bedrooms so uncomfortable, not enough chairs or tables to sit in evening hunting for chairs was an evening choir.

Horrible

✓ Not a lot

✗ Everything

Overall a nice holiday but it’s lost the standards it once had, other hotels equally well situated at a more reasonable

✓ The location is really lovely, quiet and direct access to the beach with bars and restaurants in easy walking distance. The rooms are a good size and the pool area lovely.

✗ My third stay here and was disappointed with the overall package this time, food definitely poor quality and choice to previous times, the high price didn’t reflect in the quality. The cleaning of the room adhoc. The entertainment disappointing (if that’s your thing, I’m not overly interested but for some it makes the holiday). I won’t be returning again.

Very good

✓ everything ! food fantastic , drinks great lovely hotel

✗ Wheelchair accessible rooms werent really big enough, kept having to move the bed to get in the bathroom lol

home is a place where there is always someone waiting for you

✓ the welcome I got was outstanding, the lady who welcomed me at arrival just couldn’t have done enough, my room was big, clean and a nice view

Great resort, location and value for money overall.

✓ Size of resort - it's not very big which was great or us. The area was not rowdy at all which we appreciated. It's a short bus or taxi ride to the local town. We appreciated the mixture of age groups at the resort, from families with young kids to pensioners. There were lots of fun activities for kids. The resort was kept immaculately clean. The staff were always friendly and very helpful. 4 out of 5 in our family are coeliac. The restaurant manager really worked to help me with pre ordering food but there was only so much she could do when there was no menu to order from. Food was very good with lots of variety. Great room sizes with beautiful sea views. The close proximity to beach was fantastic for hotter days. Unlimited slushies and soft drinks was very appreciated by the kids

✗ Coeliacs were not well catered for. 4 out of 5 in my family are coeliac. I had to pre order our food. This was made very difficult by not having a menu of the food available for the day to order from. I found ordering very stressful and my kids didn't necessarily want to eat it when the time came. I ordered burgers one day and they didn't like them so we had to take from the buffet then in order to have them eat something. I gave up with pre ordering then, and selected food from the buffet that had just come out of the kitchen, taking the risk of cross contamination. My son did feel mild effects of this decision but I didn't feel I had a choice. The quality of food over all was very food but it should be possible to order food during the actual meal based on what is being prepared as there is so much fresh food being prepared throughout the meal period. Alcohol wasn't great. The beer was watery and the wine was not great quality. There were no options to buy better quality wine. Sangria was lovely though. Coffee is only available from machines. The black coffee was nice but the cappucino option wasn't good at all. It would be nice to have been able to buy a nice cappucino.

Exceptional

✓ Everything

✗ Nothing