Hotel Azur Siofok

500 Euro stolen from my room sniff hotel staff slow and unhelpful to resolve the problem

✗ Staff, staff, staff. 500 Euro was stolen from my room, they did not want to confirm that my car is at their parking so I had to run away from the place as it could be stolen too. The service quality at reception is low, I asked them to manage the problem with stolen money with the cleaning service because I wanted the hotel and staff to avoid problems with police and it was me to ask many times at reception and send mails without response! The food in restaurant is horrible, fat and monotonous. I wonder about standards of managing this place. Bad experience

Nice hotel with good spa, with small areas for improvement

✓ Very central location. Main hotel areas are very modern and recently refurbished. Spa is amazing with multiple saunas and pools of different temperatures. There is a nice private beach too. Breakfast and dinner have limited offer, but are relatively healthy compared to rest around Balaton - though it would be nice to have few more healthy salads or similar options.

✗ The heating & AC system in my room was broken, the staff knew about it and did nothing, so basically there was strong heating constantly on in my room. WiFi around the pool has poor signal and often disconnects. There were not even basic drinks included for dinner, not even water. While the general areas are refurbished, there are lots of side areas that are a mess, with displaced old items lying around. I think for this cost and rating, it should not be the case. The stuff constantly speaks in Hungarian even after hearing I'm clearly a foreigner (but, they were overall friendly).

It was terrible.The value for money horrible.Not recommended.

✓ The location is very good.

✗ In the lobby and in room was 19 C degrees( November ).Poor dinner.The receptionist in wellness don't change the towels. Take the check-out 47 minutes!!!!!

Very good

✓ didn't clean the room 1 morning

Exceptional

✓ The hotel is beautiful, and incredibly well priced. The spa was clean with multiple sauna options. Room sizes were very generous, with shower bath and balcony!! We really couldn't ask for anything more

✗ Buffet selection could have been a bit more extensive. However the food was lovely

Nice hotel just outside the busy center.

✓ Great location at the lake, lots of facilities.

✗ The room was outdated and the airco didn’t really work.

Great location, friendly staff, pleasant stay

✓ Great location, friendly staff, delicious buffet type dinner and breakfast, pleasant stay. I was staying in the main building, so it was very convenient to go to my room.

✗ At lunchtime, I could only use the small restaurant at the bowling club. It was overwhelmed and was very slow...it could have been better.

Passable

✓ Location.

✗ The A/C was not working in the room.