Grand Mercure Xian On Renmin Square

Comfortable cheap room with some downsides.

✓ The value of the room was extraordinarily good. I paid less than AUD 75 / USD 50 per night (non-refundable, no breakfast) for a super king room. The bed was the largest I ever slept in and was comfortable. The room was very pleasant to stay in. It's nice to have swimming pool on the premises, although it was slightly dalipidated.

✗ The breakfast was mediocre and not really worth the CNY 95. Worst is that the photo you see on the hotel page on booking.com is actually showing the much better breakfast of the nearby Sofitel, which is CNY 168, so substantially more expensive. Every time you go out the hotel you first have to walk hundreds of meters to get off the compound. There's only one exit, all the other ones are locked, which means you often make a significant detour when walking. There are basically no facilities whatsoever within 500 meters. Most things you have to walk up to a kilometer for. The fridge in the room was not working, which is pretty annoying when it's 34 degrees outside.

Very good

Very helpful staff. Lack of facilities in building.

✓ . Had a problem getting cash from ATM. Duty manager went with me to the ATM and resolved issue. Great service.

✗ Property relied on adjacent hotels for gym, pool and other services. Restaurant was a buffet breakfast only. Getting in at 10 pm no food, no drinks, room refrigerator empty. Only warm bottled water

Fabulous

Enjoyed my stay very much!

✗ Location not the best in terms of access to restaurants and bars, etc.

Very happy cus

✓ I got a huge discount so was instantly pleased. Great facilities, good breakfast very helpful staff.

✗ Hard to find anything really,

Disappointing

✓ The staff is very nice and helpful

✗ The room was old and dark Of the 5 lamps in the room, 3 weren’t working The internet was not working The frigobar was locked Overall, a very old structure that should be renovated