Tru By Hilton Springfield Downtown

I would probably stay again.

✓ I liked the contemporary styling of the hotel. It was light, airy and clean. The fitness room was awesome! The bathroom products were really good. The breakfast looked appetizing although I don’t eat breakfast.

✗ The corners on the platform bed were sharp and protruded quite a distance from the mattress. I bruised my knee several times. I was double charged by the front desk. It was very loud at night. There weren’t enough accessible electrical sockets.

Great downtown location

✓ Very clean. Super friendly staff. Great breakfast

✗ Just a shower. No tub

Pleasant

✓ very clean and nice looking. coffee was good.

✗ beds were a little firm for my taste and breakfast was a little sparse.

Ok at best. Try harder.

✗ Only 1 tiny garbage can in the whole room and it was in the bathroom. No storage areas. No local TV stations. Soap dispensers put out way too much soap. Need to do better.

Very good

✓ Easy to book

Pleasant

✓ location was great being close to downtown

✗ No microwave faucet was broke no trash bags

Passable

✓ Clean and modern

✗ Very thin walls and door, only a few hours of sleep Noise from other guests until 4 a.m. Small room

Fabulous

✓ The friendliness of the staff, cleanliness of the facility and the convenience of the market.

✗ Nothing