
Facing the beachfront, whala!isabela offers 3-star accommodation in Santa Ponsa and has an outdoor swimming pool, garden and terrace. Featuring a restaurant, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.




✓ The breakfast was exellent different kinds of eggs very good`fruit and fruit juice` But the coffee was artificial
✗ the dinner at night was not very good Lack of good meat<<<<<<<<<
✓ Location is good, just up from the beach front, lots of shopping and dining nearby
✗ Topfloor gets hot, A/C in our room did not work well, had to insist firmly(!) to get maintenance to address, initially they just wanted to walk out and leave repair until next day. Nice breakfast buffet, really friendly staff in restaurants, front desk a bit less friendly
✓ All inclusive recommended, great food and pool area, very central, great location
✗ Nothing, everything was the way it should be
✓ The hotels location was excellent and extremely safe for us group of girls. The security guard was so friendly and made sure we got home safely. The pool and lobby was so beautiful and modern I will miss it a lot. They were overall really relaxed and we didn’t get any complaints like other hotels our friends were staying in. I would really recommend for friends holiday!!
✗ My room didn’t get cleaned for a whole week and I didn’t get clean towels which is partially my fault because I was sleeping in late but one of the days I explained we were literally about to leave and they refused to clean our room. Also we had to pay extra money for a fridge and safe which I thought was a bit unfair.
✓ The hotel was clean and comfortable, the breakfast was very good. Towels and bedding changed frequently. The pool area and the pool itself was great. The location was superb, very central for restaurants shops and the beach.
✗ We stayed 10 nights. We found the hotel to be so very noisy during the night, we had to complain many times. This was due to extremely noisy neighbours, shouting, music playing (from 11pm-01:00 am and beyond). Reception usually managed to get them to tone it down- eventually. But our sleep was interrupted constantly. We asked a few times if we could change rooms but whoever was on duty always made an excuse why we couldn’t, continually asking us to come and ask again the next day, but they never agreed to move us. So we gave up and had to suffer every night, which could have been avoided quite simply by a move of rooms. The staff don’t seem to think it’s a problem but it was for us. Also had to pay if you want a fridge in your room and if you want use of the safe, both should be included in the hotel price.
✓ Great value, can't fault it at all
✗ Nothing
✓ The location and value for money
✗ The room is not sound proof
✓ the hotel was spotless. good food , good location. much more than I had expected.
✗ the all inclusive didn’t start till 5 pm on arrival day . then finished 11 am on departure day . we did not get 3 full day’s meals . that’s not what we had booked .
Good afternoon, once you arrive to the hotel, you can hire on during check in. regards!
Dear guest, We do serve breakfast in the restaurant from 07:30 to 10:30 Kind regards
Dear guest, Yes we do have walk in shower and double beds! Best regards Whala!isabela team
Dear guest, Yes we do all inclusive with just the drinks or with the meals included. You can ask all the information at the reception, and we will be happy to help. Kind regards
Dear guest, We do have almost all the rooms with bath but we also have a few rooms with shower. Kind regards, Whala!isabela team
Dear guest, The all inclusive includes: unlimited drinks from 11:00 to 23:00, breakfast, lunch, dinner and snacks from 11:00-12:00 and 17:00- 18:00. Best regards
Thank you for contacting Whala!Isabela. We have cots available for our clients that travel with babies. Please, let our reception team know in advance so we can have it ready for you.
Dear guest, Unfortunately, we do not have either pool or beach towels available. Best regards
Hello, unfortunately we do not have beach towels, Best regards
Hello, You can upgrade when you arrive at the hotel just ask the information at the reception! best regards