Mercure Paris Porte de Pantin

A bit far out of Paris centre but fine for our needs during the rugby World Cup

✓ Close to metro

✗ Basic but clean

Disappointing

✓ Lobby area

✗ Very expensive, Rooms are very usual, Old carpets everywhere Staff was so ordinary

very hot we dident sleep for 3 night

✓ the aircon Washington out of service there were 31 gader

A nice hotel with friendly staff and good transport links to Paris city centre

✓ It was close to Le Zenith, where I had tickets to a concert, and it was close to transport links into Paris city centre. The staff at the hotel were very friendly and helpful and the breakfast was excellent.

✗ My only gripe is that the restaurant was closed in the evenings (Friday, Saturday & Sunday).

Amazing ground floor with amazing personnel - rooms upstairs need upgrade

✓ Amazing staff. Welcoming, ready to help, friendly. The common area (reception, lounge, bar, breakfast space) looks good. The design, colors, atmosphere make you feel good.

✗ There’s a radical mismatch between the common area and the room’s design. The room’s furniture is old and basic. It feels like it doesn’t belong to the same hotel.

Very stale room ambience

✓ Didn’t have breakfast

✗ The coffee bar was not upto the mark . 1 bottle of water for 2 occupant & toilet though clean lacked proper toiletries

Exceptional

✓ Reception was super helpful and nice. I’m forever grateful for helping me out on sorting out the mistake I’ve made on booking the dates wrongly.

Affordable, good place to stay with good facilities and great connections to the city.

✓ We were going to a concert at the Zenith and this hotel is only 5-10 minutes walking. It is also a good location for the Stade de France. Although the rooms were small they were well equipped for a 3 star, with tea/coffee making, safe, windows that open for fresh air, comfy bed although the pillows could be softer. We travelled by Eurostar to Gard du Nord and just hopped on the metro, line 5, which took us to within 250 yards of the hotel. It was also very easy and quick to get down to the sights (Notre Dame etc) by metro (line 5 then line 2). We stayed for 2 nights, 3 days and the breakfast on both days was very good. More than we have had before from a 3 star in Paris. It should also be noted that it is very near the Peripherique if you are driving.

✗ A couple of the weekend staff were very surly. When we got back from the concert there were guest sitting in the bar area, ,which is also part of the reception, with drinks so we stood at the bar to order a drink. My friend, plus another guest stood waiting whilst 2 members of staff were involved in checking in guests and although they had seen them waiting the completely ignored them for at least 10 minutes. When, eventually, they were spoken to they were told the bar was closed! We then questioned why some of the French guest were able to drink and at that point the male member of staff said we could buy a drink but only from the fridge, such as wine, beer, lager, cider. not sure why that wasn't offered straight away.