
Located on the Santiago Island, in front of the ocean and just 200 metres from the city's main beach, Pestana Tropico Ocean & City Hotel offers an outdoor swimming pool with sunbeds, meeting rooms and a fitness room.





✓ Breakfast was a good spread. With great coffee options available. I also enjoyed the Hibiscus drink as well as the locally produced cheese.
✗ The carpet on the hallway felt and looked really old. Might have been nicer if it was tiled all through. I also did not like the fact that the bar seemed to close at 10:00pm
✓ staff and food of the restaurant pool and bar some room under maintenance
✗ breakfast
✓ Good air condition and WiFi. Allowed late checkout which is very nice of them,
✗ Nothing
✓ The staff were very courteous and helpful. I had a problem with my bank card for payments and the staff were understanding and provided me with an alternative means of payment.
✓ Staff exceptionally helpful and friendly. Thank you.
✗ Nothing.
✓ location stuff fruits
✗ non smoking room is important
✓ One of our group slipped and cut his head. The staff were very professional, accompanying him to the hospital and acting as translators. Taxis were readily available. Convenient ATM in reception.
✓ Hotel is comfortable with a nice outdoor pool and bar area. ATM is available in the lobby as well as airport shuttles that take 10mins. Hotel staff are very good to repond to things and are helpful. The breakfast is buffet style and very good selection of bread , fruit, cooked and cerials.
✗ Shower in the room was cold during my stay, dispite reporting it the first morning. The bed only has a sheet on it and i would prefer a lightweight quilt instead.
It is 10 euros
Good Afternoon Dear Ones, Thank you very much for choosing our services, to bring your dog there is no charge but, The dog must be on leashes inside the hotel. Unfortunately, your dog cannot use the restaurant and the bar.
Hello! Yes, we do have pick up services, and the cost is 10 euros. Thank you! Joel Barreto
Good night. Thank you for the preference. Answering your question, yes, we do have a room for 3 adults. Can be a room with 2 beds and we can add an extra bed. Best regards Front Office Joel Barreto
Dear guest, Good evening Thank you for choosing Pestana tropico Hotel. To get in the Hotel, you will just have to take a taxi. In the airport there are always taxi. Best regards, Andreia Lopes Front Office.
Boa tarde, Em relação à sua pergunta quero-lhe informar que o hotel já não funciona nesses modos. No entanto, caso haja algum caso positivo no Hotel o hóspede terá que fazer isolamento no quarto até o mesmo ter alta médica. Normalmente, 5 a 7 dias.
Good afternoon Thank you for your preference. Yes we have room for isolation in case customer has covid. carefully Euclides Fortes Front Office
Good afternoon The hotel does not accept to smoke in the room. There are balcony rooms in which the guest can use the balcon to smoke. Best regards Front Office.
Hello Yes we are :D Just let us know beforehand about the animal size and any extra info. Best regards Front office
Dear, we thank you for your interest in Pestana Tropico Hotel, I inform you that we do have double beds/executive double beds with sea view/and /or balcony, we also have suites with balcony and sea view.