Overall it was good.
✓ The breakfast was superb. The staff are good. The location is great. So close to the Basilica.
This hotel is located on the banks of the River Gave, near the entrance to the Lourdes Sanctuary, facing the Pyrénées Mountains. It offers bright rooms equipped with a flat-screen TV and there is Wi-Fi access throughout the property.
✓ The breakfast was superb. The staff are good. The location is great. So close to the Basilica.
✓ Friendly staff Value for money Clean environment
✓ Location, Friendliness of staff, Breakfast was ready for you when you came down in morning and you had a place set for you.
✗ Internet isn't great up on the floor i was staying on - but at reception it was good
✓ The bed was very comfortable and clean and the price was really excellent just for room only.
✗ One of the night porters was a little bit rude to me when I asked him a question.
✓ Very close to the grotto. 10 minutes by foot. There’s also a bus stop right in front of the hotel. Line L5 which goes to the main train station The staff is very kind and helpful
✗ The rooms are not sound proof at all You hear everything happening in the corridors . The rooms are old but ok Breakfast is very basic
✓ Very accommodating and friendly staff. Spotlessly clean.
✓ Generally it was good👍 and satisfaction
✗ Not
✓ It was welcoming, clean, quiet
✗ An issue with the bathroom which I’m assured will be addressed. Nothing to do with hygiene
Breakfast is serve from 7 to 9 Best regards
Dear, Not all the rooms. That depend what do you order and also our disponibility. Best regards
Dear, We dont have any shuttle from the airport at the moment but there is bus or taxi. Best regards
Dear, It's not so far, just 5 /10 mn walking