
Framed with ancient Thai sculptures, the luxurious Sawasdee Village boasts strong Arabian decor and exotic Thai artwork. Housing 2 outdoor pools and children's pool, it also has a spa and free internet.



✓ I am writing to you today with deep disappointment and frustration regarding my recent stay at the Sawasdee Resort in Phuket, from 27th September to 29th September. I regret to inform you that my experience at your establishment was far from satisfactory, primarily due to the following issues: 1. Smoking Policy and Excessive Fine: Upon checking in, I was informed about your resort's strict no-smoking policy, which I respected and understood. However, I was shocked to be charged a hefty fine of 5000 baht for an alleged violation of the policy. I would like to clarify that I did not smoke any tobacco or illegal substances in the room. The smell you mentioned was a result of marijuana, which is legal in Thailand. It is unfair and unreasonable to penalize guests for a legal activity. This incident has left me feeling unjustly treated and deeply dissatisfied. 2. Unprofessional and Rude Receptionist: The receptionist on duty during my stay was extremely unhelpful, dismissive, and exhibited a complete lack of professionalism. Despite my attempts to explain the situation and seek clarification regarding the fine, he rudely interrupted and refused to listen to me. As a paying guest at your resort, I expected to be treated with respect and courtesy. Unfortunately, this encounter left a lasting negative impression. 3. Early Check-Out and Inconvenience: Due to an early morning flight, I had to check out of the resort earlier than planned. I had hoped for a smooth and hassle-free departure. However, the uncooperative attitude of the receptionist only added to my frustration. It is disheartening to encounter such poor customer service, especially during a time when guests require assistance and understanding.
✓ Beautiful hotel , ideal for relaxing
✓ The staff is very friendly. Great breakfast close to a lot of massage parlors and beauty shops. Good location
✗ No complaints
✓ Fantastic, very quiet and friendly
✗ Cannot smoke on the balcony. But you have smoking area in the hotel
✓ EVERYTHING, it was so nice the staff were so nice. The place has amazing photo opportunities so much to offer and do at this place. The location I preferred compared to places i stayed at in Patong as it was less mental and less party-ish
✗ There was alot of families with kids (understandable) but as someone without kids i love when hotels are adult only however thats me trying to figure out something i dont like about it which really isnt much
✓ Great breakfast and super friendly staff. The hotel itself is beautifully designed
✗ At times it could get noisy from people next to you. If you have quiet neighbors there is no issue but if you have a group of young people or party people it could disturb you.
✓ beautiful, and romantic especially at night. lots of places to sit
✗ wasn’t clear before we arrived that not all of the pools could be accessed from all of the rooms. our rooms weren’t ready at arrival time and had a long wait after a long journey. no apology about the wait, so not a good start. rest of the stay was good
✓ I loved everything about this hotel. It was so beautiful
We have airport transfer with the price 1,200.-THB. per car per way for 1-3 persons for flight arrive Phuket airport from 05.01 -21.59 hrs. And from 22.00 – 05.00 hrs the price is 1,500.-THB per car per way. BY CAR,
Oasis Suite Garden View & Cabana Suite Pool Access: Extra person with day-bed set-up & breakfast. 900.-THB per person per night. The Baray Villa with day-bed set-up in living room on 1st floor & breakfast. 1,350.-THB per person per night
Cannot, we have smoking area please contact front desk on arrival
Standard check-out time is 12:00 pm.
Extra bed : Garden deluxe Not available, Oasis Suite and Cabana Suite Pool Access with day-bed set-up and ABF. 900.-THB per person per night. The Baray Villa with day-bed set-up on the first floor and ABF 1,350.-THB per person per night.
Kindly to inform you that a car for airport transfer do not have a car seat.
Kindly to inform you that pool villa suite this is pool access not private pool.
yes, the pool villa suite can applicable for 3 people. there are 1 bedroom on top floor and living room on ground floor, in living room can set extra bed and have extra charge 1,350 THB per night
Hotel room type name is Cabana Suite Pool Access but can't use this name in some other online travel agency
If you book Cabana Suite Pool Access room, 1 child 8 years old will share bed with parent and charge breakfast at THB 175 per day. For 14 years old we considered as adult and charge 900 THB per night and will set extra bed.