Terrible
✓ Beach
✗ Especially, the market inside the hotel and the woman manager were terrible.
Just a few steps from the Aegean Sea, Crystal Hotel has its own beach area, an outdoor pool and spa facilities. It offers air-conditioned rooms with a flat-screen TV and balcony. The rooms at Crystal Hotel Bodrum come with modern furnishings.
✓ Beach
✗ Especially, the market inside the hotel and the woman manager were terrible.
✓ The layout and overall was good
✗ Sanitary, dirty WC and shower . Bathrooms in this hotel need to be renewed, and cleaning service to be trained to clean wc with proper products to keep the wc and bathrooms clean
✓ Location only
✗ everything about the property was a bad experience from A to Z. The facilities were poorly maintained, the staff was unfriendly, the amenities were outdated, and the overall atmosphere was unpleasant. It was a disappointing stay in every aspect.
✓ Hotel is definitely not as bad as everyone is saying. The staff are amazing, facilities are great. The location and view is beautiful. We became friends with everyone, great team. Food was good. Value for money is on point. Hotel Spa is lovely.
✗ The only thing is that the bathroom can be cleaner. The cleaning staff was lazy and was not cleaning, just changing the towels. If everything was not that dirty, hotel would be 10/10 for that price.
✓ Nothing. We only liked the moment we checked out. (We meant to stay there for 6 nights but couldn’t stand it after the first 2 days). Luckily the hotel manager agreed with our complaints (the facts!) I wrote below so didn’t charge us for the days we didn’t stay. )
✗ If you think this hotel looks good in the pictures, has an OK review rate (6.4 now), and has 4 stars and you moved to read the reviews… Please stay away. I did the same, ignored the bad reviews and ended up looking for a new hotel. Let me tell you why: 1. Location: It’s not as advertised on booking.com or other travel pages. In the description it says that “It’s only a few steps away from the Aegean sea”. In some websites, it says “it’s RIGHT by the sea”. The pictures with the infinity pool is very decisive. The sea looks closer but… Well, it is NOT. The hotel is located at the top of a hill. You need to take a shuttle (takes ~10mins) to get to the sea. Shuttle hours are not precise. You’re lucky if you find one… (e.g. We had to wait under the hot sun for 30 mins even though we went there on time) 2. Beach: After the “lovely” shuttle drive, you get to the “beach” that doesn’t have any sand. Their facility is NOT well maintained at all. While you’re at the beach, you’re only allowed to eat 1 thing (either spring rolls or burger. Read the food section below for more info) in this ALL inclusive hotel. 3. Food: The omelette tasted like it was cooked with industrial oil. The soup they offer is “instant soup”! Yes, the staff confirmed it too… You deserve a medal if you can even eat the meat dishes.Yuck. Don’t know how they managed to ruin the beautiful Turkish cuisine, which is the only cuisine they offer btw. 4 Drinks: Okey, let me tell you this: every table had loads of plastic cups full of with “drinks”. Yes, everyone took a drink and stopped drinking after the first sip. Guess why? The drinks are horrible. They taste like s…t. Tea and coffee were inedible let alone alcoholic drinks. I asked for a G&T and got a flat sprite which was opened a few days ago… Wine and beer? A BIG disappointment. We could only drink water. (We bought some beer from a market and got there by taxi. There js no shops, restaurants, markets in the walking distance) 5.
BREAKFAST RESTAURANT 07:30-10:00 LUNCH RESTAURANT 12:30-14:00 SNACK BAR ( FOOD SERVICE ) POOL BAR 15:00-17:00 CAKE & TEA TIME POOL BAR 17:00-18:00 DINNER RESTAURANT 19:00-21:00 BEACH BAR ON THE BEACH 10:00-18:00
We have entertaintment and miniclub for kids
There is no problem about late check in.
Hi, breakfast (07:30 - 10:00) lunch (12:30 - 14:00) dinner (19:00 - 21:00) these are open buffet
Airport shuttle is 40 euro from airport to our hotel and 40 euro for drop off. Regards.
Because we dont have family room. Regards.
If you book 2 room or one family room it will be the best option for you. Regards.
Hello, yes the local alcohol are inclusive as well. Regards.
Hello, it is 3 meals plus local drinks with alchol. Regards.
hi yes we arrange private transfers with some transfer companies. One way private transfer up to 4 people costs 40 Euro