
Featuring an acupuncture salon, 4 dining options and spacious rooms with city views, the Westin Osaka is just 5 minutes from Osaka Station on the free shuttle.


β The place was well cleaned and the staff were friendly
β Everything was perfect
β Staff were amazing!!! Absolutely phenomenal
β Executive club lounge wasnβt worth the upgrade. No breakfast items, not open until 3pm and snacks compared with other hotels were poor
β Almost everthing
β Arriving 8..10pm on Monday night could not get anything to eat in the Westiin and got no help at reception for directioms to a place to eat. A female usher outside the door did give us a fair direction to where we might get some food We had travelled most of the day with no food available and long delay at passport control with no help for an elderly persom and a child in our group so we were disappointed with attitude at reception We were prepaid guests since August 24th.
β A true 5 star hotel in everything: from the large and spacious rooms to the high-level and gentle service of all the staff. The location might seem far from the main attractions of the city but, in my opinion, it's one of the nicest areas of Osaka and I highly recommend staying here and moving around. Unfortunately, we didn't have the chance to try the breakfast due to our tight schedule so I can't give my opinion on that.
β Nice western style hotel. Big lobby
β The area is a drive to downtown, but there are some cool restaurants around
β The staff was really helpful and kind. Answered any of my questions and guided me smoothly through the different facilities within the Westin Osaka
β Great service
β This hotel is really lovely with HUGE rooms compared to the other Japanese hotels I stayed in. They offer a lovely space to relax and unwind with great views (mine was of the nearby Sky Tree building). The breakfast was nice with a chef available to cook up egg based dishes. The staff were lovely and even sent some treats to my room as it was my birthday. The bathroom is gorgeous with good quality toiletries. I tried out the Teppanyaki dinner in the Japanese restaurant which was delicious.
β It has been commented on already, but they charge extra to use the pool facilities. I understand that this is because it is run by a different company. It isn't much - maybe 12 or 13 euro but given the price of the room, I would add it to room rate as it feels a bit off to charge for something that most people expect to be included as part of a high end hotel stay. Location wise, it is a bit of a walk to the nearest train station, but I think there is also a bus service. There were taxi's outside nearly all of the time that I was there. Overall, I would come back to the Westin again.