Villa Termal Monchique - Hotel Central - by Unlock Hotels

Name: Villa Termal Monchique - Hotel Central - by Unlock Hotels
Address: Caldas de Monchique, Hotel Central, Monchique, 8550-232, PT

Hotel Central - Villa Termal Monchique is located in Monchique, within the renovated Villa Termal Caldas de Monchique Spa Resort. The property features a restaurant, an outdoor swimming pool and a bar.

Amenities and Services

RestaurantPets allowedRoom serviceMeeting/banquet facilitiesBar24-hour front deskSaunaGolf course (within 3 km)GardenNon-smoking roomsFamily roomsInternet servicesLiftSpa and wellness centreMassageHiking

📍Caldas de Monchique, Hotel Central, 8550-232, Monchique, PTView on Google Maps →

David

September 2023

4.5

Great place to relax and enjoy the rural setting and facilities of the Spa.

✓ The hotel in general, its location, food, and staff were all very good.

✗ Nothing comes to mind

Spyros

August 2023

4.5

Very good

✓ Public free parking in the vicinity of the hotel. Friendly staff. Helpful receptionists. Nice breakfast. Clean rooms. Quiet location. Average size outdoor pool. Kids pool. Dinner buffet (traditional Portuguese) with live music.

✗ While the place looks great and is purposed to provide a 5 star experience, there were some hickups during our stay that revealed lack of optimal supervision from the management. We hope they were random incidents. To the management: when you find out that there is something wrong with the kitchen and this has led to a 1-2 hour delay in the orders while 15 tables are still waiting to get served the least you can do is apologize to your customers. Maybe it is better to stick to buffet dinner only, because it seems to work better for both the kitchen and the customers.

July 2023

4.8

Decent enough but could be a lot better!

✓ It’s a nice enough place to stay and it’s clear they’ve turned to revamp it a bit. It’s quite rustic and that has a certain charm. The pool is fairly small but perfect for cooling off. Food was decent enough.

✗ Huge amounts of ants in my room and although it was relatively clean and tidy it could do with a good bit of work. The spa is pretty grim, it looks like an eastern block hostel from the outside and again just not like the rest of the hotel blocks.

Clare

May 2023

4.8

sadly the place is not as it used to be

✓ -We were charged a bar bill after the group had’ ´left and already paid the bar bill the previous evening. it was also incorrect. I have made a complaint with the front desk 1 but they never replied to an email 2 years ago! so am still waiting!!

✗ money and refurbishments does not buy service.

Dimitri

March 2023

4.8

Exceptional

✓ The location is lovely and the room and bathroom was big and comfortable. The hotel is located in a lovely quiet spot. The staff were helpful, polite and efficient.

✗ Nothing.

Alison

February 2023

4.8

Wonderful

✓ Fantastic location, excellent facilities, friendly accommodating staff. It really was a boutique experiance!

✗ nothing

Patrick

February 2023

4.6

Pleasant

✓ Rooms in Garden building are big and quite. Garden around and buildings are nice looking even if facade refurbishment should be scheduled. Breakfast is more than decent for what people generally need. The main building has a nice living rooms with billiard and games. There is also a bar but there was no barman (!) so impossible to get a cocktail or something similar.

✗ I staid 3 weeks in a row in this hotel. The first and the third week I got a comfortable room in a remote house called Garden: nothing to report except that, since there is no heating system in hotels in this region, and the temperature in the morning near 0° during all my stay, I had to use the A/C in heat mode and the regulation is very poor: either too hot or too cold and impossible to warm up the floor. The 2nd week, I got an independent room call Garden 1 and it was a disaster: on arrival the room was cold as a cave and the A/C ventilation half defective: it took me hours to warm up the room and impossible to warm up the bathroom remaining cold. Later I took a shower and after few minutes, because the water is not evacuated to the exhaust (no slope), I got 3 cm of water on the floor, all the bathroom flooded to the carpet of the bed room. Later, I noted that the desk got detached from the wall and ready to fall down so I did not use it as I wished. I asked the staff to fix these problems and they promised to do it but nothing happened, which behavior I really don't like. Conclusion: stay away from the G1 room. I don't care that we are in the winter with less staff available, customers need to be respected. Also, the Garden building is quite far from the main building where the restaurant / breakfast room is located and in the winter it is not very convenient when it is cold, windy and wet. Last warning: the shower floor is made of marble and is super slippery when wet: I felt down once and was happy not broken a bond. Marble everywhere in the bathroom is nice looking but please not on the shower floor, the provided mini plastic carpet being useless. There is room service for Garden building when I asked for.

Roy

December 2022

4.7

nice stay

✓ friendly staff who gave me an upgrade

✗ sadly the evening meal was poor but compensated by a good waiter and excellent jazz music, especially the female singer

Frequently Asked Questions

hello how close is your hotel to the town? is it close to night life/bars?

Good evening Thank you for your message, we inform you that our hotel is at a distance of 6 km from the town of Monchique and 15 km from the city of Portimão where the bars are located Best Regards João Matias

Hi, do you have twin rooms?

Yes, depending on availability

Is the pool open mid September 22 ?

Good Morning Thank you for your message, we inform you that our pool for the month of September is open. Best Regards João Matias

Hi, I would like to know if pets are allowed. We are traveling with a little cat. Thank you.

Good Morning Thank you for your message, we inform you that we accept pets for 20€ per day and per pet. Best Regards João Matias

How much is the indoor pool? Says pm the page additional charge.

Good Evening Thank you for your message, we inform you that the price for our thermal pool is 10 euros for our guests and 15 euros for visitors. Best Regards

Boa tarde, peço informações para poder marcar uma reserva para as noites de 12 e 13 de julho sobre o prestige double room com spa incluído. O spa, banho turco e sauna já abriu para os clientes? Obrigado

Bom Dia Agradecemos a sua mensagem, informamos que o Spa, banho turco e sauna encontram-se abertos. Melhores Cumprimentos

Hello do you have a car park Thanks Lee

Good Morning, Thank you for your message, we inform you that we have parking all around our resort. Best Regards João Matias

Hello, a 9 year old child is able to use the outside pool?

Hello, yes.

Hi, I’d like to know the difference between classic prestige and charming Thanks a lot !

Good Evening, We appreciate your message, we inform you that the difference depends on the size of the rooms, in order of classic, prestige and charming Best Regards João Matias