
Located in the heart of Valence, Appart’hôtel Hevea is just a 5-minute walk from the town centre and exhibition centre. It features free access to a sauna, a fitness room and a laundry room.





✓ Location, price
✗ The coffee machine was not working.
✓ Great location, tidy room with comfortable beds.
✗ Check in was a little confusing. Was denied early check in and then sent instructions for early check in. Arrived to find that the room was still dirty from the previous guests.
✓ Comfortable but very basic. Great hamper breakfast
✗ Could do from some deep cleaning
✓ Basic but comfortable
✗ Underground car Park was convenient but poorly lit and care is needed to negotiate entry and departure
✓ Overall good. The facilities were basic and the room could have been cleaner. Although the sheets and towels where clean. The shower worked well and had sufficient power. The location is close to the city center, just a short walk. The area was quite at night and seemed safe when i stayed there. I stayed just for one night and had no major issues. There is parking available in a secure underground location beside the hotel and the price is quite good - €7 per night. I didn't have breakfast as i had an early check out, but i believe it is available with room service only from 7am.
✗ check in is restricted to 7am to 12noon and 5pm to 21:00. If you arrive between these times, the property gives you instructions and the key card is in a safe box - all this worked well and i had no issues getting into my room , but i was given the wrong code for the parking , so could not enter , i had to find alternative parking 350 m away and pay extra for this. The lady at reception apologized for the inconvenience. As already mentioned the room was not especially clean and the appliances were old. The fridge in the room did not work.
✓ Thank you so much for the kind staff.
✓ Garage parking was offered which was great. The hotel is the centre of town so it was easy to go and enjoy the area by foot. Good size room, great air con, clean and tidy with very friendly staff
✗ There is no breakfast area, breakfast is delivered to your room which means the choice is limited.
✓ Very easy to check in staff very helpful
✗ Same of the kitchen equipment missing
Bonjour, Nous vous confirmons qu'on a une pièce sécurisée pour stockage de vélos. Cordialement, Réception
Hello, We have a room at second floor for 5 bicyclette maximum. Free of charge open only when we are open from 5pm to 9pm
Bonjour, Pour tous les arrivées âpres 21h nous envoyons les codes d’accès après avoir effectué le paiement en distance pour la chambre. Cordialement
Bonjour, Notre résidence est ouverte de 8h à 12h et de 16h à 20h. Les vendredis de juillet aout jusqu'à 22h et les samedis de juillet aout jusqu'à 21h.. Bien cordialement,
Good Morning, We confirm that our establishment accepts pets with a supplement of 7€ per night. Best regards, Front Desk
Bonjour, Nous avons une machine lave linge à disposition des clients sans frais. Cordialement, Réception
Bonjour, Nous avons des lits bébé à vous fournir pour votre séjour. Cordialement, Réception
Dear, Yes you can, but there is a supplement, 7€ per day. Best regards Karim/Front desk
Dear Client, We thank you for your interest to our establishment. We confirm to you we provide towels and it can be changed every day if you wish. Kind regards, Front Desk
We have an underground car park on reservation at 6.00 € per day and per car. It can accept urban car with a maximum height of 1m90 and is situated Rue Baudin, a one-way street. The enter and the exit are the same for cars and pedestrians. Front Desk