Merdeka Palace Hotel & Suites

Stay for 4 nights

✓ The staffs were exceptionally professional and helpful

✗ The facilities were a bit old

Pleasant

✓ the location is on point,helpdesk staff are super friendly and helpful..

✗ In room 403, the toilet pipe hose is somehow leaking leaving the toilet floor super wet even after cover it with toilet towel

Comfortable but somewhat outdated

✓ The hotel's location was convenient - restaurants and Plaza Merdeka are within walking distance

✗ The facilities provided by the hotel were outdated and it did not meet my expectations.

Pleasant

✓ My room was facing the city view My room aircond was not cold Didn’t reported to the reception as it’s didn’t bother me that much However receptionist called in and checked on me Did told them about the aircond and they immediately send in the service man Was really great stay, bed was comfortable Kinda old schooled design but overall is good Very near to tourist place and shopping mall Heard that the Italian restaurant is very good But too bad it was closed down

Very good

✓ The 3 bedroom suite was comfortable and spacious. Location was perfect.

Pleasant

✓ The staff is very helpful in all aspects, hotel location is very strategic and it's very near to all attractions in kuching.

✗ The telephone in our room is not working so it's hard to contact reception staff, toilet facilities need to be upgraded and hopefully in future visitors can access the parking lift for every floor not just level 2 & 4.

Ok

✓ Oklah

✗ Pool n lift

We enjoyed our stay and the apartment was very comfy.

✓ Receptions

✗ Should have fridge in the 3 bed suites because wee have baby and little girl. Handy to store the milk and food.