Hyatt Place Cincinnati/Sharonville Convention Center

Wonderful. Worth the stay, and would stay again if I ever come back to the region.

✓ Great location, a short drive to Kings Island. Well-kept place, modern & clean. Staff was nice & helpful, always smiling. Gym room opens 24 hours a day.

✗ Breakfast options were very limited. Food was gone long before breakfast time ended. Could use some more equipment at the gym or replace broken ones.

Nice comfortable worth my money

✓ I'll most definitely come back next year

✗ Nothing

Very good

✓ The beds were comfortable. The breakfast was good. Wonderful staff

✗ The wallpaper was torn on the wall. No microwave

Exceptional

✓ Staff was super helpful. We had a party over the weekend and I had bought a helium tank I couldn't open and they helped me with it. They went above and beyond and I really appreciate it.

Great Option for Convention Ctr

✓ Great friendly staff. Fun family vibes in the pool. Fitness center allowed us to turn off the music (not the florescent lights though)

✗ A sweet little spot on the way into/out of town. We had a room to fit three adults and a child and all slept well! Wonderful option if you were doing something at the Convention Centre. Wifi was good.

The assistance manager was helpful with the compliant made.

✓ Convenient for the conference we were attending. Expectation was that of other Hyatt Place stays but unfortunately that didn't happen.

✗ Issues with staff attitude, facilities not being that on the website, housekeeping.

Fabulous

✓ The staff was excellent! Very friendly and so helpful. The best staff I have encountered since the pandemic. The hotel was extremely clean! Thanks for a great stay.

✗ The only thing is we ran out of shampoo but it was fine .

Great location to get around to many of Cincinnati's attractions.

✓ The friendly and outstanding customer service.